Our Warranty

Limited Lifetime Warranty

Our warranty covers our glass replacement service against defects in material and/or workmanship for as long as you own or lease the vehicle.

To qualify

• You must notify us within 30 days of discovering the defect. We are not responsible for any damage that results from a delay in notifying us within 30 days of discovering the defect.
• South Dade Auto Glass LLC must be given the opportunity to inspect the vehicle prior to the approval of any warranty claim.
• This warranty is not transferable to another owner or lessor.
• No other warranty, neither express nor implied, applies.

Chip & Crack Repair

During the windshield repair process, the technician injects a special resin into the damaged area of the glass.

Best results are obtained when

• the damage is recent,
• the point of impact is small,
• the cracks around the damaged area are small, and
• there is no moisture or other foreign matter in the damaged area.

Our warranty covers the repaired portion of the windshield against continued cracking, and warrants that the repair will pass a state vehicle inspection.

More damage and/or customer satisfaction

If more damage from the point of repair does occur, or if you are dissatisfied with the repair for any reason, we will credit the cost of your repair toward a replacement performed by South Dade Auto Glass LLC.

If your insurance company paid for the repair, the insurance company may receive the credit and you may still be responsible for any deductible if you choose to replace the windshield. This warranty applies for as long as you own or lease the vehicle and is not transferable. No other warranty, neither express nor implied, applies.

Disclaimer

In some cases, through no fault of the repair technician, the damaged area may become larger during the repair process and require a windshield replacement. These instances are not covered by this warranty, and South Dade Auto Glass LLC is not responsible for the cost of the windshield replacement or any additional damage.

ADAS Recalibration

When we perform a recalibration, it is guaranteed for 30 days after the recalibration or until the next recalibration event, whichever occurs first. A recalibration event is defined by your vehicle manufacturer and includes things such as a vehicle collision, windshield replacement, disconnection or removal of the camera, and vehicle re-alignment.

Please refer to your owner's manual if you experience a recalibration event. You should not rely on your advanced safety systems until a recalibration is performed by a qualified recalibration specialist. Any modifications to your vehicle from its original specifications may cause your advanced safety systems not to function as intended.

Advanced safety systems are not a replacement for safe driving. You are responsible for the safe operation of your vehicle at all times.

Windshield Wipers

Wipers supplied by us come with a six-month limited warranty effective from the date of purchase. We will, at our option, replace any wiper proved defective in material or workmanship, or both, during the warranty period.

The warranty is limited to the original purchaser of the wiper and is not transferable. Damage from misuse, abuse, or gradual wear and tear is not covered.

Exclusions

Before each installation, our technicians inspect the vehicle for any visible damage and document the findings on a pre-inspection form.

South Dade Auto Glass LLC is not responsible for any damage to the vehicle that existed prior to service. In some cases, we may not discover damage to the vehicle until we remove the glass. This may include rust or other damage to the pinch weld or frame that prevents a safe installation. In these instances, prior to any installation, you are responsible for all costs to repair the damage or rust, including the cost to transport your vehicle to and from a qualified body shop if necessary.

Damage not resulting from defective workmanship or materials is expressly excluded from coverage under this warranty.

IN NO EVENT SHALL SOUTH DADE AUTO GLASS LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE REPAIR OR REPLACEMENT OF YOUR GLASS.

If you live in a state that does not allow the exclusion of incidental or consequential damages, this exclusion may not apply to you. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state.